Question 1

How do I place an order?

Accepted Answer

Tap “Buy Now” on any product and pick one of our WhatsApp numbers — the chat opens with a ready-made message about that piece. We'll confirm availability, size and total with you right away.

Question 2

What payment methods do you accept?

Accepted Answer

We accept cash on pickup within Kathmandu, and bank transfer or eSewa / Khalti for delivered orders. Payment details are shared in the WhatsApp chat once your order is confirmed.

Question 3

Do you deliver across Nepal?

Accepted Answer

Yes — we ship nationwide through local courier services. Delivery inside the Valley usually takes 1–2 days; outside the Valley, 2–5 days. Shipping charges depend on weight and destination and are confirmed before dispatch.

Question 4

How do I choose the right size or fit?

Accepted Answer

Each listing describes the fabric and cut. Message us on WhatsApp with your usual size or measurements and we'll advise on fit — we can also share exact garment measurements for any piece before you order.

Question 5

Can I exchange or return an item?

Accepted Answer

If a piece arrives damaged or isn't what you ordered, contact us on WhatsApp within 3 days of delivery and we'll arrange an exchange or refund. Items must be unworn with tags intact.

Question 6

What sizes do you offer?

Accepted Answer

We offer standard S, M, L and XL. If you need a specific measurement, message us on WhatsApp with your measurements and we'll advise.

Question 7

What sizes do you offer?

Accepted Answer

We offer standard S, M, L and XL. If you need a specific measurement, message us on WhatsApp with your measurements and we'll advise.

Question 8

How do I place an order?

Accepted Answer

Browse the collection and use the Buy Now button to message us on WhatsApp with the product name and quantity. We will confirm availability and send payment details.

Question 9

How do I place an order?

Accepted Answer

Browse the collection and use the Buy Now button to message us on WhatsApp with the product name and quantity. We will confirm availability and send payment details.

Question 10

What payment methods do you accept?

Accepted Answer

We accept local bank transfer and eSewa. Payment instructions are provided over WhatsApp when you place an order.

Question 11

What payment methods do you accept?

Accepted Answer

We accept local bank transfer and eSewa. Payment instructions are provided over WhatsApp when you place an order.

Question 12

Do you offer international delivery?

Accepted Answer

Yes — delivery is available worldwide. Shipping costs depend on destination and will be confirmed before payment.

Question 13

Do you offer international delivery?

Accepted Answer

Yes — delivery is available worldwide. Shipping costs depend on destination and will be confirmed before payment.

Question 14

What is your returns/exchange policy?

Accepted Answer

Exchange within 2 days is available. Refunds are not offered. Please inspect items on delivery and message us immediately if there's a problem.

Question 15

What is your returns/exchange policy?

Accepted Answer

Exchange within 2 days is available. Refunds are not offered. Please inspect items on delivery and message us immediately if there's a problem.

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